Allan DeNiro, Senior Vice President, CHRO at Havertys Furniture joins Brandon to discuss the number one cultural value: how we treat each other. Beginning from Day 1 on the job, these values must be instilled in - and be made clear to - every new associate in order to make a lasting impression that remains with the employee through their carrier.

Trust. So hard to build; so easy to break. In this Leadership Therapy edition, Brandon reveals the Trust Formula and details why credibility and authenticity are essential to the equation if we are to maintain strong relationships with our co-workers, our employees and in our personal life.

If there’s no honesty among the team, there’s no team. Keith Hicks, Founder of Keith Hicks Consulting, joins Brandon on the show to uncover the lack of candor in today’s workplace and to explain how teams and leaders can use communication and accountability to build back this staple for more effective environments.

As the saying goes, “IQ gets you hired; EQ gets you promoted.” But what does Emotional Intelligence look like and how can we develop this critical skill? In this episode, Brandon Smith, The Workplace Therapist, shares 3 tips all leaders need to know.

Randy Hain, President of Serviam Partners, shares three things we as leaders need to keep in mind when building authentic relationships. He and Brandon discuss best practices for maintaining your network while also protecting your schedule.